Ten years after its founding in 2016, Eureka Ergonomic has grown from its roots in the home office into a company whose collections span entire residences as well as commercial interiors. In addition to a dedicated trade program for designers, it maintains showrooms in High Point and Las Vegas where its pieces can be seen by appointment, with a third set to open in Corona, California, in early 2027. In this interview, founder and CEO Tom Hu offers a closer look at what it means to collaborate with Eureka Ergonomic today.
LUXE Interiors + Design: Why do people work with Eureka, and how does its design approach make spaces that work?
Tom Hu: Eureka began with furniture shaped around how people work and interact with products. As we move further into the home, human-centered design becomes a larger question: how people rest, gather, dine, read, entertain, and live together over time. That is what “ergonomic” means to us, and it has guided our work in the US since 2016: we design around the person first, and the room follows.
It is also why people stay with us. Designers often come to us for the design of our pieces, then find how many other parts of their project we can support. We are a design partner with fulfillment capabilities: we plan the pieces with the designer, then we deliver them to the project. For the client, that protects three things: the budget, the timeline, and the quality of the finished room.
LUXE: How can a homeowner, a designer, or a business work with Eureka?
TH: There are several doors, but only one house behind them. A homeowner can buy from us directly or through their designer. A designer joins our trade program: trade pricing that improves as the year’s volume grows, a dedicated account manager, no minimum order, and project registration that keeps a client’s project with that designer for 150 days. A business planning an office or a commercial space gets project pricing from the same team.
Whichever door someone comes through, the work follows the same order. We understand the project first, recommend the pieces that fit it, and stay with it until it is delivered. For a designer, that saves time: the account manager knows the project, so the designer is not starting a new conversation at every stage.
LUXE: What does a designer get to plan, price, and present a project?
TH: A designer should be able to plan, price, and present a room before the client commits. So the tools come early. Material swatches are available on request, and product samples by arrangement. Every piece in our proposal carries a SKU, with its sizes and specifications, and trade pricing is clear before anything is ordered.
On a registered project, our design team can support the designer with space plans and priced options, so the client decides with the numbers in front of them. Much of our project work is custom; custom work changes the price and the lead time, and we say by how much before the order. The designer keeps the client. We make the proposal stronger and faster.
LUXE: What does Eureka design, and how does it fit a project, from one piece to a whole room?
TH: We design furniture for the home office, the living and dining room, and for offices and commercial projects. Within a collection, the pieces share one design language, so a room can be built one piece at a time and still read as one. The Arundel Collection is the clearest example. We begin with a coherent spatial language, and each category becomes a different expression of that language. No piece repeats another’s shape, and none needs the others to make sense. The same language reaches the wall: the collection’s wall system brings shelving, display, storage, and light into one composition, with the look of built-in millwork, in a layout and palette the designer specifies.
So a designer can start with a single sofa and set it beside the chair the client inherited or the painting they have lived with for twenty years. If the client adds a second piece later, they will feel the same hand in it. What a client pays a designer for is a room that looks like theirs and holds together. That is the quality we design to protect.
LUXE: Where can people see Eureka’s furniture, and what happens from order to installation?
TH: Each of our showrooms has a job. D440 at the International Home Furnishings Center in High Point shows the breadth of what we do. A-828 at World Market Center in Las Vegas is set up for residential and office. Our showroom in Corona, California, opening early 2027, will hold our materials bank and our commercial and hospitality work. Designers visit by appointment; elsewhere, we send the swatches to them.
From order to installation, the designer’s account manager stays with the project. Some stock ships from our US warehouses; other pieces come by ocean, and the quote gives the lead time for each piece, so the designer can plan the installation before the order is placed. Delivery and installation can be arranged, and the quote states what is included. For the client, the day everything arrives should feel quiet.
Appointments and trade inquiries: [email protected]
